Returns & Exchanges

We do not currently have the infrastructure available to process returns or exchanges through our website. However, we understand that there may be situations where returns or exchanges are necessary. If such a situation arises, please ship your order to the following address for a full refund:

SEKO Global Logistics (Hong Kong)

DD125, LOT 148-151 RP, Ping Ha Road, Ha Tsuen, Lau Fau Shan, Yuen Long, HK

• Our warehouse can only accept returns shipped via SF, FedEx, DHL, or UPS.

• We are unable to reimburse the cost of the return shipping label.

If you have any further questions about your returns and the process, please reach out to our team and we will be happy to take care of you further.

Our goal is to provide top-quality products and outstanding customer service. While we are actively working on implementing a streamlined returns process, we’re here to ensure your satisfaction in the meantime.

For any issues or concerns related to your order, please contact our customer support team.

All our products come with a warranty. Please visit our warranty policy page to see if your situation qualifies.

For additional information or questions, please feel free to reach out to us through our support widget.